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You may return all unopened items purchased at Raisthorpe Manor within 14 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 14 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

If you need to return an item, please contact us in the first instance by calling us on 01377 288295 or email us at

Ship authorised returns to the following address:

Raisthorpe Manor
North Yorkshire
YO17 9TF

For questions regarding our return policy please contact us at or 01377 288295.

Raisthorpe Manor

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